Double-click the ClickOnce folder to expand the contents, then run the SaraSetup.exe application. After the download completes, open the compressed folder. If Skype version installed = 2016 %LocalAppData%\\microsoft\Office\16.0\Lync\Tracing else %LocalAppData%\microsoft\Office\15.0\Lync\Tracingįiles at that location with name containing "SigninTelemetryLog. The Microsoft Support and Recovery Assistant relies on testing to find the problem and offer the best solution for the identified problem. Use the following steps to install the Microsoft Support and Recovery Assistant: In a web browser, navigate to the Microsoft Support and Recovery Assistant download page. LocalMachine\SOFTWARE\Microsoft\MSCRMClientĬrm.log The destination log directory path where this data is stored and accessed from is %localappdata%\SaRALogs\UploadLogs.ĬurrentUser\SOFTWARE\Microsoft\MSCRMClient The table below provides information such as scenario type, data collection source, data collection path and data collection files. To know more about what log files are created by the Support and Recovery Assistant, search for your scenario in the table below under the “Scenario” column and view the relevant information in the same row.
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